CAROLE@CSBUSINESSSUPPORT.CO.UK

For All Your Launch & Community Management,
Admin & Productivity Needs.

I Need A Launch Manager
I Need A Community Manager
I Need A Virtual Assistant

Hi, I’m Carole

I’m a Certified (CPD Accredited) Launch Manager based in Norfolk, England, who ensures your launch runs as seamlessly as possible. 

As an addition to my Launch Manager services, I’m also highly experienced in and can support with the community management and Virtual Assistant admin aspects, also holding certificates in Supervisory Management, NVQ L3 Business Administration and NVQ L3 Customer Service. Bonus!

After perfecting my skills, I set up CS Business Support to support businesses and individuals like you, on a more flexible basis and have been doing so for over 6 years now.

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How I Can Help You

 

Launch Support

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Community Management

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Virtual Assistant Services

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Testimonials

“I love working with Carole – she is diligent, hardworking and always so keen to expand her role and do more.

She is an absolute gem and I don’t know how I would manage my work and diary without her. She also supports on the operations and logistics side of Avenir, joining client meetings so she can support with project planning and management.

I can’t recommend her more highly.“

Nadia Nagamootoo
Avenir Consulting

“Carole has been a huge support as a community manager for my Facebook group of over 25k members, as well as my paid membership.

She was quick to learn and implement our processes, and even shared new suggestions to help us maximise the way we support our clients, and grow our business.

If you’re looking for someone to free up your time to do what you do best, without feeling like you’re neglecting your community, then you need Carole in your life!”

 

Maddi Cook
Boss Your Salon

“Carole has supported me in my business for a while now and she was the natural choice for when the time came that I needed a community manager. She takes so much off me it stops me getting stressed and overwhelmed. I couldn’t run my membership without the support.

Personality – kind, funny, caring, genuine, confidential, supportive and very reliable.

As above, Carole knows exactly what tone to bring to any situation. She takes a keen interest in everyone in the membership which enables her to congratulate them when something goes right and also to be genuinely sympathetic when something may not be going too well for them. I never have to worry about anything she puts in the Facebook group as it’s always spot on.”

Catherine Gladwyn

Catherine Online

“Carole has been my right hand in helping me run two successful online summits & in taking care of my Facebook group. I could not get everything done without her help!

She keeps me up-to-date with what I need to know about, keeps everything running smoothly & keeps me accountable.

I enjoy working with Carole & can rest easy knowing she’s got me back.”

 

Jenn Boyles
Direct Booking Success

I was planning to run my first online retreat but felt a bit lost & unsure as to where to start, to the point I kept putting it off, so I decided to book a Strategy Session with Carole. Carole listened carefully to what I was planning, carefully questioned & prompted me to consider all aspects, everything from what information I needed to request from my speakers to social media content ideas.

I came away from the session with absolute clarity & a clear plan of what I needed to do. Carole gave me the confidence to promote & run my first ever online retreat, & I am already planning out the next one! Highly recommended!

 

Lisa Porto
The Chronic Entrepreneur

Carole supported me in delivering my first ever global online summit. As you can imagine, there were so many moving parts, and a lot to keep on top of, before, during and after the event.

Carole’s support meant that I could focus my energy on showing up live, as I knew she was taking care of things behind the scenes. I’d highly recommend hiring Carole for your next online event!”


Maddi Cook
Boss Your Salon

“I booked a session with Carole as I’d been neglecting my free Facebook community and I wanted to be much more intentional with it.

The session with Carole was rich with insight and tips and I’d recommend to anyone with a community.”

Laura Parker

Shoreway Business Support

“In a fast moving environment, Carole’s contributions have consistently met & exceeded expectations over a very extended period of time.

She takes a huge amount of detailed tasks off my plate on a daily basis which free up my time (& head!) to focus on strategic objectives for our business.

Carole’s adept management of diverse business tasks has proven instrumental in streamlining my personal day-to-day operations, in addition to some of the processes across our broader business.

Her consistent reliability, attention to detail, and effective execution of all kinds of tasks makes her a valuable partner to our business.

I wholeheartedly recommend Carole’s services for the valuable support she provides!“

Tristan Stevenson

I.O. Technical Solutions

Blog

Launch with confidence

Launch with confidence

It all starts with an idea. A bubble of excitement that grows and grows until you decide to make it a reality. It might be a summit, a challenge, an online retreat, a webinar, but the thing that they all have in common is that you’ve got to put yourself out there and...

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Your Secret Weapon to a Buzzing Online Community

Your Secret Weapon to a Buzzing Online Community

When you set out to create an online community you think of somewhere that’s full of chatter, people helping each other, a few laughs and a huge amount of support. In short, a buzzing community. But creating that takes time, hour upon hour of content creation,...

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Download my Challenge Checklist to run your next FB group challenge like a boss!

If you have a launch coming up and are running a FB challenge group alongside, this handy guide covers everything you need to have ready in the group before the fun begins.

As a result, you’ll:
💥 Know exactly what to prep (no more last-minute scrambles!)
💥 Stay on track with your planning
💥 Feel confident your challenge will be smooth, stress-free, and a total hit!