Community Management Packages
The below are examples of bespoke packages that have been created for other clients. If you require any additional support, please let me know.
Online Community Support
- Approving and admitting new members
- Posting 3 times in the group using supplied content (Mon, Wed and Fri)
- Engaging in group once a day (Mon-Fri)
- Managing the group inbox once a day (Mon-Fri)
Customer Messaging Support & Group Engagement
- Approving and admitting new members
- Posting 3 times in the group using supplied content (Mon, Wed and Fri)
- Engaging in group once a day (Mon-Fri)
- Managing the group inbox once a day (Mon-Fri)
Online Community Support
- Engaging in group twice a day (Mon-Fri)
- Notifying client of any issues within the group
Ready to get started?
‘Add on’ support services
Depending on the type of community support you are requiring, these little extras may come in handy as well.*
Scheduling
- Schedule up to 7 posts a week from supplied content
Co-host Zoom calls
(up to 60 mins)- To include:
- admit members from waiting room
- be available in the chat to post relevant links and direct you to any missed questions / comments from members
*All ‘add on,’ support services are also payable in advance
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“I am writing this short testimonial to say a BIG thank you to Carole Searle of CS Business Support. It’s not often that I can honestly say “that the service that has been delivered is beyond excellent.” I am so impressed with the service that Carole has delivered thus far, she has great attention to detail and response time is fantastic.
Carole has made my business run even better and has allowed me to get on with the parts of the business that I do well. The workflow is also great as Carole can schedule everything ahead of time, the group members also love her interaction and she has become part of the community. I can only say she is a breath of fresh air and she is a delight to have as part of the team and work with. I would highly recommend her for any business looking for Community Management services.
I am over the moon with the progress that my Facebook community is making and all thanks to Carole the CS Business Support Community Manager.
Thank you so much for all that you do.”
“Carole has been a huge support as a community manager for my Facebook group of over 25k members, as well as my paid membership.
She was quick to learn and implement our processes, and even shared new suggestions to help us maximise the way we support our clients, and grow our business.
If you’re looking for someone to free up your time to do what you do best, without feeling like you’re neglecting your community, then you need Carole in your life!”
“I had the pleasure of working with Carole for the best part of the year. She is organised, has an amazing work ethic and just gets things done with ease. Carole is the kind of VA you love – she doesn’t need huge direction – she gets it and does it…exactly the kind of addition a business owner needs so they have time to do what they do best. Thanks so much Carole!”